Some 16-inch MacBook Pro Owners Report MagSafe 3 Charging Issues When Mac Is Closed

Some 16-inch MacBook Pro owners appear to have identified a shared issue suggesting the MagSafe three connector sometimes fails to deliver the expected accuse when their Mac is turned off and the chapeau is closed.

16 inch magsafe 3
As outlined on Reddit, some xvi-inch MacBook Pro Models, when powered off, are failing to accuse if the ‌MagSafe‌ connector is plugged in. Instead of turning dark-green, the ‌MagSafe‌ light flashes bister and fails to deliver power to the Mac battery. Some customers have contacted Apple tree Back up to find a solution, with varying degrees of success. I user, in item, said that later a lengthy back and forth, Apple Support decided to send them a replacement laptop.

So it's not just me and then! I accept the EXACT same issue. Went to the genius bar and they tested with a cable and charger that they have and it still had the same problem. They said they would order a new 140 watt charger for me to run into information technology would ready information technology only said about likely it'due south a firmware consequence just didn't actually provide any testify for such a thing. I went abode and the next twenty-four hours I get a call from Apple tree. Someone was calling me to follow up and they asked me a bunch of questions and provided instructions to run a special diagnostics program. After I did all that they said they want to accept my MacBook and its charger back and that they would give me a completely brand new MacBook as soon as they get one. I'grand notwithstanding waiting for that only that's where I'm currently at.

A video shared on Reddit shows that when the MacBook Pro is closed, the lite on the ‌MagSafe‌ charger repeatedly flashes amber and is accompanied past the typical macOS charging sound result. A consistent orange lite means the MacBook is being charged, while light-green shows it's fully charged.

If a MacBook Pro is connected to ‌MagSafe‌ while turned on and information technology is and so turned off, ‌MagSafe‌ 3 continues to charge the Mac as expected. The upshot simply occurs for some users when attempting to plug in the ‌MagSafe‌ connector when the Mac is already turned off. The flashing amber ‌MagSafe‌ light is an indication that something is not functioning as normal, and an Apple Support folio includes steps for users to take to return ‌MagSafe‌ to normal operation. Nevertheless, the steps don't seem to work in the reported cases where the MacBook Pro is turned off with the chapeau closed.

Not all sixteen-inch MacBook Pro owners face up the problem, and MacRumors has been unable to reproduce the issues. Regardless, there are enough users facing the problem that Apple may address it in the near hereafter.

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